A down­side looms over bike share suc­cess

Bike Share Toronto ridership is expected to see a 17 per cent increase over last year, Matt Elliott writes, and while that growth is a positive step, a Toronto Parking Authority report on the program puts the focus on ways to extract more money from users.

This article was written by Matt Elliott and was published in the Toronto Star on December 9, 2025.

Bike Share Toronto is rid­ing high. With more than 1,000 sta­tions and 10,000 bikes now in the sys­tem, rider­ship is expec­ted to hit 8.1 mil­lion trips this year. It’ll be another all­time high: a 17 per cent increase over last year and more than three times higher than the pre­pan­demic num­ber of rides in 2019.

And so the Toronto Park­ing Author­ity (TPA), oper­at­ors of the ser­vice, are like proud par­ents at a school Christ­mas con­cert, gush­ing about the per­form­ance of the pro­gram they’ve nur­tured since infancy. In a report set to go before its recently recon­sti­t­uted board this Fri­day, the TPA says Bike Share has “exceeded our per­form­ance expect­a­tions” and is “well posi­tioned to be scaled at an accel­er­ated rate and become an indis­pens­able mode of trans­port­a­tion for the city.”

Des­pite the effus­ive praise, the TPA’s latest report left me wor­ried about Bike Share’s future. Decisions are loom­ing that could stop the rid­ing­high momentum — and maybe even put a pro­ver­bial stick in the spokes of the city’s biggest recent cyc­ling suc­cess story.

Here’s the prob­lem. The TPA report, after jus­ti­fi­ably brag­ging about its recent suc­cess, spends much of the rest of the doc­u­ment lay­ing out ways to extract more money from the Bike Share riders who have con­trib­uted to that suc­cess.

That includes “new rev­enue streams” like “loy­alty pro­grams, digital advert­ising net­works, fea­ture upsells and advanced reser­va­tions.” It reads like a road map that could eas­ily lead to what the tech writer Cory Doc­torow has col­our­fully called “enshit­ti­fic­a­tion” — the pro­cess whereby online plat­forms and ser­vices decline over time as they change from focus­ing on what bene­fits users to what bene­fits their bot­tom line.

You know it when you see it. It usu­ally starts when a ser­vice that pre­vi­ously offered a reas­on­able price and a good user exper­i­ence begins con­stantly try­ing to sell you on their Premium Extra VIP Plus pro­gram while also show­ing unskip­pable ads for weight­loss drugs.

This decline can be an insi­di­ous pro­cess that starts with good inten­tions. For instance, Bike Share has had prob­lems with dock and bike avail­ab­il­ity, espe­cially at peak times of day. From the TPA’s per­spect­ive, allow­ing people to reserve a bike in advance for a small fee might seem like a good way to ease frus­tra­tion. For users, however, a much bet­ter approach would be to add more bikes and docks in areas with high demand.

But that wouldn’t cre­ate a new rev­enue stream, and rev­enue seems to be the TPA’s prime dir­ect­ive. As another example, the report also spends a lot of time talk­ing about the expan­sion of elec­tric bikes across the city. It’s hop­ing to expand the num­ber of elec­tric char­ging docks from about 1,375 today to 3,035 in 2030.

Sounds like good news for those of us who break a sweat try­ing to bike uphill and like the assist offered by e­bikes, but it’s impossible to miss that part of the motiv­a­tion here seems to be to shift more riders to a price­per­minute model.

Under Bike Share’s cur­rent model, mem­bers who pay the basic $105 a year fee can take an unlim­ited num­ber of rides of 30 minutes or less using the pedal­powered bikes for no extra cost. The e­bikes, on the other hand, cost mem­bers 10 cents per minute on top of the annual fee.

The TPA’s report says, rather bluntly, that this means the e­bikes are “more pro­duct­ive” than the pedal bikes, and more e­bikes will help bring the per­ride sub­sidy down from about 39 cents a ride today to close to break­even in 2030.

But the report doesn’t spend much time con­sid­er­ing whether break­even should really be the goal, espe­cially in the near term.

It’s import­ant to remem­ber that the per­ride sub­sidy per Bike Share today is already much lower than the $2.62 per­trip sub­sidy the TTC repor­ted last year. Every Bike Share trip that replaces a transit trip is money saved for city hall.

And while it’s hard to pin down the total value of vari­ous pub­lic sub­sidies spent to bene­fit drivers in the GTA, we know it’s a heck of a lot. As a point of com­par­ison, the $3.6 bil­lion being spent on rehab­il­it­at­ing the Gardiner Express­way — just one of the many high­way projects receiv­ing bil­lions of dol­lars these days — would cover Bike Share’s annual expan­sion budget for about 450 years. Good enough for our great­grand­chil­dren and their great­grand­chil­dren — and prob­ably some cyborg and xeno­morph cyc­lists too.

Given the low costs rel­at­ive to its trans­port­a­tion peers, it’s not clear to me why Bike Share should need to focus on rev­enue gen­er­a­tion and break­even oper­a­tions when other forms of mobil­ity are treated like pub­lic ser­vices worthy of con­tin­ued pub­lic invest­ment.

There’s still time to shift gears. Last month, Mayor Olivia Chow was suc­cess­ful with a sur­prise motion to get Toronto coun­cil to dis­band the TPA board. Gone are the law­yers, eco­nom­ists and account­ants. In their place is an interim board made up entirely of city hall staffers like city man­ager Paul John­son. I hope the new board’s exper­i­ence as pub­lic ser­vants leads them to recon­sider Bike Share’s long­term goals — and to ask whether it really makes sense for it to oper­ate like a tech plat­form chas­ing extra rev­enue.

Bike Share has incred­ible momentum. It’d be a shame if its remark­able ride were spoiled by rolling into a haz­ard ahead, like a pile of, uh, well, you know.

After rocky start, Bike Share pro­gram kicks into high gear

Expan­sion draws new riders as agency seeks to bridge `first and last mile’ gap

Toronto Parking Authority vicepresident of operations Jarrett McDonald suggested the future of the city's Bike Share program could include new bike attachments, better bike maintenance and a redistribution plan.

This article was written by Andy Takagi and was published in the Toronto Star on October 13, 2025.

Above a park­ing lot in an unas­sum­ing down­town office build­ing sits one of Toronto’s few­-and-­far-between transit suc­cess stor­ies.

But it has noth­ing to do with planes, trains or auto­mo­biles. Here, they hawk something dif­fer­ent: bicycles.

As con­ten­tious as cyc­ling has been in the down­town core, with Premier Doug Ford crack­ing down on cycle­ways along major arter­ial streets, Toronto’s bike share pro­gram has been quietly shat­ter­ing rider­ship records.

The pro­gram, which was on death’s door just over a dec­ade ago, has since become one of the fast­est­grow­ing bike share pro­grams in North Amer­ica.

Toronto­n­ians, grap­pling with con­ges­tion­rid­den streets and a TTC sys­tem plagued by delays, have increas­ingly turned to the city’s bike share net­work to get around.

In Septem­ber alone, Toronto­n­ians took more than one mil­lion trips via the orange bikes that dot the city­scape. That’s a ride for every third per­son liv­ing in the city of Toronto.

The agency in charge of Toronto’s bike share pro­gram isn’t the TTC or Met­rolinx, the city’s and the province’s sprawl­ing transit agen­cies, which have struggled to bring back pre­pan­demic rider­ship and deliver on new lines, such as the Eglin­ton Crosstown.

Instead, Toronto Bike Share has found a unique home with the Toronto Park­ing Author­ity (TPA), an agency a frac­tion of the size of the TTC and Met­rolinx.

Even though park­ing has been the core of the TPA’s busi­ness for 73 years, “we’re about provid­ing mobil­ity solu­tions for people, help­ing people, in par­tic­u­lar, in that first and last mile,” said Jar­rett McDon­ald, the park­ing author­ity’s vice­pres­id­ent of oper­a­tions.

Bike Share is one of the city’s “real trans­port­a­tion suc­cess stor­ies,” said Michael Long­field, exec­ut­ive dir­ector of Cycle Toronto, the advocacy group that took the Ford gov­ern­ment to court over its bike lane legis­la­tion.

McDon­ald and the TPA aren’t rest­ing on their laurels. In a wider­anging inter­view with the Star, McDon­ald hin­ted that the future of Bike Share could include new bike attach­ments, bet­ter bike main­ten­ance and a redis­tri­bu­tion pro­gram.

That all depends, however, on how the loom­ing threat of the Ford gov­ern­ment’s bike lane policies plays out.

Toronto Bike Share, ori­gin­ally called Bixi Toronto, began in 2011 with 80 sta­tions, 1,000 bicycles and a mea­gre few Toronto bike lanes.

It failed at first, when the private com­pany spear­head­ing the pro­gram declared bank­ruptcy.

A con­fid­en­tial city report obtained by the Star back in 2013 found Bixi was “insolv­ent or immin­ently insolv­ent due to the fact that rev­en­ues gen­er­ated by the sys­tem have not been suf­fi­cient to cover costs.”

Bike Share in Toronto nearly died that year under former mayor Rob Ford, who declared the pro­gram a “fail­ure” and said it “should be dis­solved. It’s not work­ing.”

The pro­gram nearly found a home with the TTC, but instead was saved by sac­ri­fi­cing funds meant for a self­clean­ing pub­lic toi­lets pro­gram.

Money meant for 20 high­tech pub­lic toi­lets — dif­fi­cult to install and sparsely used — was instead used to buy out Bixi in 2013.

In 2014, the Toronto Park­ing Author­ity became the unlikely home for the bike share pro­gram, where it relaunched as Bike Share Toronto with a spon­sor­ship from TD Bank to help cover its oper­a­tional costs. Bike Share switched spon­sors in 2023 to part­ner with Tan­ger­ine bank, turn­ing the famil­iar green bikes a bright orange.

As TTC rider­ship cratered dur­ing the pan­demic and most non­essen­tial work­ers moved their office setups into their homes, Bike Share rider­ship and the num­ber of sta­tions boomed.

From its ini­tial 80 sta­tions in 2011, Bike Share has grown 12­fold, with 992 sta­tions across the city’s 25 wards as of Septem­ber.

The pro­gram has taken advant­age of grow­ing bike lane infra­struc­ture that pro­lif­er­ated throughout the city dur­ing the pan­demic, but Bike Share has also bet on growth in parts of the city that lack safe­guards for cyc­lists.

Even at the outer edges of the city, where cars have tra­di­tion­ally reigned and bik­ing infra­struc­ture is sparse or non­exist­ent, you can find a Bike Share dock.

“You have to put the bikes in places to cre­ate the demand,” McDon­ald said. “If it’s not there, no one’s ever going to use it.”

It’s about indu­cing people to take up bik­ing, he explained, adding, “We will con­tinue to do that because what we’ve found is when we put (docks) in those loc­a­tions, we do start to see increased demand.”

Bike Share has been such a boon that it has even helped off­set a weak year for the park­ing side of the busi­ness, which took a hit thanks to Feb­ru­ary’s his­toric snowstorm. Rider­ship, for the first time ever, crossed one mil­lion riders for three con­sec­ut­ive months, in July, August and Septem­ber of this year.

Just this sum­mer, the Toronto Islands’ Bike Share pro­gram, which launched in May, net­ted the TPA $1.4 mil­lion. Even in the winter, when rider­ship tra­di­tion­ally dips, there have been at least 100,000 riders per month for the past three years.

McDon­ald said a large part of Bike Share’s recent suc­cess has been filling the “first­ and last­mile” gap — essen­tially, mar­ket­ing toward riders who might take a bicycle from the train sta­tion or a park­ing lot.

“A big chunk of the lead­er­ship team here actu­ally doesn’t drive to work. They drive to a park­ing lot, take transit, jump on a bike, or do vari­ous com­bin­a­tions of that,” McDon­ald said.

Long­field agreed, adding, “I think Bike Share really does help show people that a lot of short local trips are really prac­tical by bike.”

E­bikes, which were rolled out in 2020, have also been integ­ral to Bike Share’s rise.

“Two in every three people will pick an e­bike, if it’s avail­able,” McDon­ald said. “And the e­bike has brought in new cus­tom­ers, new com­munity mem­bers who didn’t think that bike share was an option for them.”

There’s one glar­ing bump in the road ahead for bike share: the pro­vin­cial gov­ern­ment’s battle with bike lanes.

Ford has, for more than a year, tar­geted bike lanes run­ning throughout the city, blam­ing them for con­ges­tion. He sought to remove bike lanes on Bloor Street, Uni­versity Avenue and Yonge Street via legis­la­tion, which was chal­lenged in court by cyc­ling advoc­ates. The advoc­ates, includ­ing the group Cycle Toronto, argued the Ford gov­ern­ment’s bill viol­ated their Charter rights to life and secur­ity of per­son.

The pro­vin­cial gov­ern­ment’s attempt to remove bike lanes on the three streets was ruled uncon­sti­tu­tional by Super­ior Court Justice Paul Schabas in July.

The gov­ern­ment said it would appeal but, in the mean­time, the bike lanes can­not be removed.

“Def­in­itely, it goes into the cal­cu­lus (of Bike Share’s future),” McDon­ald said. “We know from the stud­ies we’ve done with our cus­tom­ers that one of the biggest bar­ri­ers to get­ting on a bike is feel­ing safe.

“What we need to do is con­vince them that it is a safe option in the right place at the right time,” he said. “And because you get to choose how you use the bike and where you use the bike, you can make it safe.”

Long­field, who has opposed Ford’s bike lane legis­la­tion in the courts and extens­ively in the media, sees Bike Share’s rise going hand in hand with the expan­sion of the city’s bike lane net­work.

“You can see object­ively, with the num­ber of trips that have been going up with Bike Share, month over month, year after year, that it really does speak to more people cyc­ling as more sta­tions have grown along the cyc­ling net­work plan expan­sion,” Long­field said.

But McDon­ald couched his con­cerns and added he doesn’t think Ford’s efforts to remove a major por­tion of Toronto’s bike lanes would “sig­ni­fic­antly” change the over­all plan for Toronto Bike Share.

For McDon­ald, the future of Bike Share is bright. New and improved docks are being piloted at three sta­tions, with bet­ter indic­at­ors for broken bikes, a tap option for those with a mem­ber­ship card, and easier dock­ing (so users don’t slam bikes in).

The nas­cent transit organ­iz­a­tion is draw­ing from examples across the world.

McDon­ald said Bike Share is look­ing at rep­lic­at­ing the “bike angels” pro­gram of New York’s Cit­iBikes, where users get rewards for redis­trib­ut­ing bicycles from crowded sta­tions, a prob­lem that has plagued Bike Share as the trucks it cur­rently uses, iron­ic­ally, often get caught in traffic.

He also looks for inspir­a­tion to Montreal, where cyc­lists can rent out cargo attach­ments as well.

And Bike Share still has a ways to go to draw in riders. Des­pite hav­ing a smal­ler pop­u­la­tion, Montreal, with its expans­ive bike lane net­work, is doub­ling Toronto’s rider­ship on its bike share sys­tem.

“I think that’s a real­istic hope for 20 years from now, that every­body in the city of Toronto sees Bike Share like they see the TTC or the GO train, as an option to move,” McDon­ald said.

“The best option is to make it seam­less and easy for people, and when you remove those bar­ri­ers, people will try things that they nor­mally wouldn’t do.”

Prominent e-bike brands struggle as cheaper options dominate industry

This article was written by Pippa Norman and was published in the Globe & Mail on December 23, 2024.

Michael Pasquali, founder of the Canadian Electric Bike Association, says people will continue to buy e-bikes even if the industry never again reaches the heights it did during the pandemic.

Changes that followed sector’s unprecedented pandemic boom have been devastating for independent brands, experts say

My product, all of a sudden, over the weekend, looks like it’s last year’s model. SAM ATAKHANOV FOUNDER OF MULTIPLE E-BIKE STARTUPS

Shockwaves are reverberating through the e-bike industry in Canada and the United States after a year that saw several prominent brands declare bankruptcy or stop selling in the North American market, citing an inability to compete in an increasingly consolidated environment.

Experts say changes that followed the industry’s unprecedented pandemic boom – from a rise in factory direct sales to rapidly evolving technology – have been devastating for independent brands.

Vancouver-based DOST Bikes, California-based Juiced Bikes and iGO Electric of Montreal all declared bankruptcy or went into receivership within roughly the past year. Even global brands such as Japanese motor sports giant Yamaha Motor Co. Ltd. and Swiss company Stromer recently announced they were pulling their e-bikes out of North America, citing a softened market.

The speed and comfort of ebikes set them apart from traditional bicycles, opening up the age-old mode of transport to a wider range of users. From delivery people to commuters, the resounding sentiment from most ebike fans is it’s fun to go fast and the power assist makes long trips so much easier. In Canada, the federal standard for an e-bike’s maximum speed is 32 km/h, and range varies from about 50 to 100 kilometres.

The pandemic saw e-bike sales soar, as consumers with extra time and pent-up energy splurged on devices to stay active outdoors. In 2022, the Canadian market was worth about $240million, with about 70,000 ebikes sold that year, according to Rize Bikes. By 2025, Rize estimates the market will reach $345million, with more than 100,000 bikes sold annually. Prices range from $14,000 for a Stromer bike to $3,100 for an ENVO and just $600 on Amazon.com Inc. for a bike from an overseas manufacturer.

But makers and retailers say the domestic industry is flatlining. While it’s nowhere near taking its last breath, the changing landscape is forcing local brands to carve out a niche for themselves just to survive, in a market that has become dominated by cheap, direct-to-consumer sales.

Sam Atakhanov, the founder of multiple e-bike startups, launched DOST Bikes in 2019 – just before the industry took off.

“Things were going normal. Then there was that chain of events that happened over the last few years that really crippled our industry,” he said.

For Mr. Atakhanov, it all began with Apple’s release of the iOS 14 operating system in September, 2020. The update affected advertisers’ ability to reach their target audiences, which meant Mr. Atakhanov’s ads on Google weren’t working as well as they used to.

Then, pandemic supply chain disruptions threw a wrench into his company’s cash flow, bumping manufacturing lead times from three months to a year, he said.

“We’re sitting here with no stock for nearly a year before the money comes in, so we’re living off of lines of credit, our own cash, investment capital. We’re digging ourselves a hole,” he said.

While supply chains improved by 2022, Mr. Atakhanov said rising interest rates and a receding customer base were some of the final blows dealt to his business. Retailers had rushed to double their stock during the pandemic, but the high demand disappeared almost as quickly as it came.

“Then it’s a vicious cycle, race to the bottom, everybody’s trying to offload,” Mr. Atakhanov said.

The last straw for DOST Bikes was when e-bike factories overseas began bypassing local companies, like DOST, to sell directly to North American consumers, Mr. Atakhanov said.

“When that happened, our value proposition for all that great design, branding, marketing, all that just went right out the window because a factory can sell for half the price.”

DOST Bikes filed for insolvency in December, 2023. “It was death by a thousand cuts,” Mr. Atakhanov said.

And it wasn’t unique to DOST, said Haseeb Javed, a member of the product and engineering team at electric mobility company ENVO Drive Systems in Vancouver. He conducts industry research to determine what causes companies to fail and said most of them have a story similar to DOST’s.

Based upon his research, Mr. Javed said ENVO has been very careful to diversify where its products are sold so it’s not reliant on a single revenue stream. For example, the company sells through Costco Wholesale Corp., storefronts and direct to consumers online. ENVO also sells more than just e-bikes, with e-scooters, water bikes with pontoons and snow bikes with skis also in its repertoire. Mr. Javed said this helps with the company’s brand awareness.

“Some business models are better for this market. But ultimately, I believe that anyone who survived, either you need to be a Chinese factory who is selling at very low margins or you need to have differentiation,” he said.

Kevin McLaughlin, the chief executive officer of Zygg E-Bikes, which operates in Toronto and Vancouver, said 2024 has been a challenging year for his subscription-based company. At Zygg, customers can rent or buy new and used e-bikes, a model that sets the company apart from stores that only sell new bikes. He said Zygg is a popular choice with food delivery workers.

At the peak of the pandemic, Zygg did about $2.5-million a year in sales. This year, revenues will come in under $2-million.

Amid the technological evolution of e-bikes, Mr. McLaughlin said he’s scrambling to modernize his fleet. And bikes that he bought at $2,000 and once sold for $3,000 now have a markup of just $400. “There’s enormous downward pressure,” he said.

Mr. Atakhanov said his company has also had to compete with bigger brands that can afford to innovate – and market those innovations – at a much faster pace. For example, tech company DJI created an e-bike drive system that can connect to a user’s smartphone, allowing them to control things such as their bike’s lock status or power assist through an app.

“My product, all of a sudden, over the weekend, looks like it’s last year’s model,” he said.

While smaller companies may be struggling to keep up, the prevailing sentiment among industry players is that demand for such micromobility devices isn’t going away. Michael Pasquali, the founder of the Canadian Electric Bike Association, said people are going to continue to buy e-bikes even if the industry never again reaches the heights it did during the pandemic.

Proposed ban on electric bikes blow to gig workers

Report cites safety concerns and fire hazards on transit

This article was written by Mahdis Habibinia and Nathan Bawaan, and was published in the Toronto Star on October 23, 2024.

A TTC report cites lack of regulation around electricpowered bicycles and scooters as a concern due to the heightened fire risk that uncertified or misused lithium batteries pose.

The TTC is proposing a seasonal ban on electric-powered bicycles and scooters on transit due to concerns about them catching fire, a move delivery riders say will hit them hard during their busiest season.

In a report going to the TTC board Tuesday, the transit agency’s staff are recommending a system-wide prohibition on the lithium-ion battery powered mobility devices from Nov. 15 to April 15 every year.

“Fluctuating temperatures can cause condensation and lithium

plating, increasing the likelihood of short circuits and fires,” according to the report. “The difficulty in verifying battery integrity and exposure to road conditions, such as salt or de-icing compounds during winter, further heightens these risks.”

The report also said there are further safety concerns because of a lack of regulation around the devices, and because of the heightened fire risk that uncertified or misused lithium batteries pose.

The TTC’s proposed ban comes in the wake of several high-profile fires attributed to e-bikes. Last October, two people were hospitalized after an e-bike caught fire in a residential highrise in Yorkville. On New Year’s Eve, an e-bike sparked a dramatic fire aboard a SheppardYonge TTC subway car and sent a man in his 30s to hospital. On Monday, a woman was injured after a fire broke out among several ebikes in an underground parking garage in Forest Hill.

Overall, fires caused by lithiumion batteries used in e-bikes nearly doubled from 2022 to 2023, from 29 fires to 55 in Toronto, according to the city’s fire services.

In April, Metrolinx started banning some e-bikes from GO trains.

While e-scooters are already illegal in Toronto, e-bikes are not. But the TTC already doesn’t allow ebikes on its bus bicycle racks because of their weight and because their larger size means they often don’t fit properly.

The TTC plans to “empower” front-line staff to intervene and educate customers about the ban, should it pass, with warnings and fines as a last resort.

Coun. Josh Matlow, a TTC board member, says he likes the idea of micromobility devices since they are “an important part of how people get around the city,” especially for Torontonians who don’t have “ready access to rapid transit” and need these devices for the last mile home after getting off the subway.

But Matlow hasn’t made up his mind about the proposal because he has questions for TTC staff next week around the “realistic likelihood” of them “blowing up all the time,” he said.

If it passes, the ban would not include electric wheelchairs or other mobility devices, some of which use lithium-ion batteries.

Brice Sopher, vice-president of Gig Workers United, said the proposal would hit gig workers during a “high profit season.”

He noted that delivery apps have also reduced pay and are “misclassifying gig workers as independent contractors,” which means they’re responsible for all the tools they need to work.

“Sometimes people just aren’t informed on what is the best battery to buy,” said Sopher. Other times, “because of the low pay, workers have to make that difficult decision between buying a safe battery and being able to eat.”

The TTC’s proposal would also impact food delivery riders who rely on public transit to travel from their home to the city and back.

Jot Singh is an Uber Eats and Door Dash delivery rider who commutes regularly into downtown Toronto because there he can make more money in the more densely packed core than he can in the suburbs.

Singh grabs the TTC’s Line 1 in Vaughan with his e-bike for the commute downtown.

“That is the only way (I) can commute from Brampton to Toronto,” he said.

As an international student, he said he can’t afford a car or the fees charged at the city’s bike parking stations at Union Station and city hall.

While the TTC report acknowledges that those who use these devices for employment may be affected, and recommends alternatives such as Bike Share or using bike lockers, Sopher said those are an “impossible” option.

“People would be incapable of working long hours. There’s limits to what the human body can do,” he said, adding that making deliveries in time is another critical component of the job.

The TTC’s report said it reviewed other transit agencies’ policies across Canada and the U.S., and found while many agencies have guidelines for bikes on transit, few have dedicated policies for e-bikes and e-scooters.

When asked if they would ban ebikes and e-scooters from transit if the TTC decided to, York Region Transit said it is not considering a ban at this time and Mississauga’s transit said it would be “monitoring” the situation.